Where can I get the information on product size?

On every product page you can check the size on the picture or product description details! Plus, because our products are sold to worldwide, you need to pay attention to the transformation of CN, US and UK measurements.

Is the shipping cost covered or not?

Yes, free shipping for all products on our store. As you know, these are quite special products. We might not ship to some countries. If you are not from United States, Europe, Asia, please contact us before placing order.

How do I pay?

You can pay via paypal, credit card and debit card directly. If you meet any problem of payment, please contact us at [email protected]

Why my order is not shipped after a few days?

Normally your order will be shipped in 3-5 business days. If it is in stock, we will contact you on time.

How long will I receive my package?

Normally you are expected to receive your package in 12-18 business days, except pre-sale items and items out of stock.

What is the package look like?

Since this is quite private and embarrassing product, we will try our best to use blank package box or normal package bag to protect your secret.

How to return?

Before returning, please contact us at [email protected] And you need to pay the return shipping cost. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How to track my order?

You can track it here. https://www.17track.net/